Privacy Policy
Last updated: May 23, 2026
EZFormz is an order-form tool. Sellers decide what they collect from buyers on their forms. EZFormz provides the software, storage, and delivery infrastructure for those forms.
Information We Collect
- Account information: email address, login/session records, terms acceptance, security settings, and connected-app/API metadata.
- Form content: form titles, product details, prices, images, shipping settings, coupons, payment instructions, themes, and custom fields created by sellers.
- Order information: buyer-submitted names, emails, addresses, phone numbers, custom field answers, order items, payment proof images, notes, status history, tracking details, and edit requests.
- Operational data: IP address, user agent, request timing, error logs, audit events, email delivery events, backup access events, and abuse-report evidence snapshots.
How We Use Information
- Provide account login, form building, public order forms, order management, customer edit flows, and seller dashboards.
- Send transactional emails such as login codes, order confirmations, edit-request updates, invite access codes, transfer notices, and restock notifications.
- Run seller-enabled integrations including Google Sheets sync, EasyPost or Shippo shipping, API keys, OAuth, and MCP access.
- Maintain security, prevent abuse, investigate incidents, preserve evidence when abuse reports are filed, and comply with lawful requests.
Cookies And Local Storage
EZFormz uses cookies and browser storage for required product functions: login sessions, theme preference, form unlock or invite access sessions, passkey challenge state, and similar security or usability features. These are not ad-tracking cookies.
Third-Party Services
EZFormz uses infrastructure and service providers to operate the product, including Cloudflare Workers, D1, R2, and DNS; Resend or SMTP2GO for email; Google Sheets when a seller connects a sheet; and EasyPost or Shippo when a seller connects shipping. These services process data only as needed for the relevant feature.
Seller Responsibility
Sellers are responsible for the information they ask buyers to submit through their forms, for obtaining any required consents, and for honoring applicable privacy, retention, refund, and customer-service obligations. Sellers should not collect sensitive information they do not need.
Retention And Deletion
Account, form, order, image, audit, and integration data is retained while needed to provide the service, support security, preserve transaction history, satisfy seller settings, or comply with legal obligations. Sellers can configure account data deletion options where available. Some operational logs, abuse evidence, backup records, or legally required records may be retained for a limited period after deletion requests.
Sharing And Disclosure
EZFormz does not sell personal information. Data may be shared with service providers that operate the product, with sellers and buyers involved in a transaction, or with authorities when required by law, safety, abuse investigation, or valid legal process.
Security
EZFormz uses HTTPS, HttpOnly session cookies, scoped API/OAuth credentials, server-side price verification, backup access controls, and provider-specific integration credentials. No online service can guarantee perfect security, so sellers should avoid collecting unnecessary sensitive data.
Requests
For privacy questions or account/data requests, email support@ezformz.net. Include the account email and enough context to locate the relevant forms or orders.