Export FedEx batches and import tracking

Download the guides

Use the FedEx shipping handbook (PDF) for the complete export/import workflow, package examples and troubleshooting. Keep the FedEx batch checklist (PDF) at your shipping desk for repeat batches.

Export a FedEx batch

1. Open the form's Received orders and choose FedEx shipping. To export only selected orders, select them first and choose FedEx selected.
2. Enter package weight in pounds and dimensions in inches, individually or with Apply to all rows. Dimensions require all three values and select Your packaging. Blank package values must be completed in FedEx.
3. Choose Download FedEx CSV. Correct any reported address, phone or package issue on the order before downloading again.
4. In FedEx Ship Manager online → Batch uploads, upload the CSV and choose Save as drafts. Apply your shipment template using append / do not overwrite so it preserves the recipients and references.
5. Review sender, service, billing, package values and destination in FedEx before finalizing and buying labels. International shipments also require customs details there.

Apply shared package values first, then make individual adjustments: Apply to all rows also replaces existing entries with blank shared fields.

Export supports up to 1,000 eligible orders, one package per order. Tracked, cancelled, returned and completed orders are excluded. Recipients need a name, street, city, phone and country; US/Canada also need postal and state/province codes. FedEx field-length errors are shown before download. Export does not change orders or purchase postage.

Keep each Reference beginning with EZF- unchanged. It identifies the exact EZFormz order; changing it prevents tracking import. This workflow uses the online batch format and English shipment report headers.

Bring tracking back

1. In FedEx, select finalized shipments and download the Excel shipment report, or a CSV report containing Reference and Tracking number.
2. Back in FedEx shipping, choose Import tracking and select the report. Files may be CSV, XLSX or XLS, up to 10 MB and 1,000 shipment rows.
3. Review ready, already saved and blocked rows. Preview does not change orders.
4. Select the ready rows to save and choose Apply selected tracking.

Successful imports save tracking and mark eligible orders Shipped; Direct Vendor Shipped is preserved. They use the normal buyer notification and connected-sheet sync workflow, subject to delivery limits. Buyer emails are capped at 50 per apply and may be suppressed by delivery policy; saving tracking does not confirm email delivery. Reimporting identical tracking makes no changes or repeat notifications. FedEx does not send later tracking events through this file workflow.

Duplicate references, multiple package numbers, return shipments, changed references and existing different tracking require manual review. Additional packages can be added manually on the order. Excel must preserve long tracking numbers as text: once a spreadsheet rounds digits, EZFormz cannot recover them. Download a fresh report from FedEx instead of editing a rounded value.

If an import is interrupted or reports a conflict, refresh orders and preview the report again before retrying. Export permission is required for these controls; applying tracking also requires order-management permission. Store downloaded files securely because they contain recipient contact and address details.