Skip to Help content

Add sections and questions

Choose sections and question fields

Outcome: Use built-in sections for core workflows and focused fields for the answers you need.

Choose a built-in section

Built-in sections own the main form workflows. Most can appear only once on a form.

  • Form Header shows the title, description, and optional header image.
  • Products shows products, options, prices, stock, and shipping choices.
  • MOQ Progress displays progress for products that have a Sold goal; it does not set stock or change a product's goal.
  • Name and Email collects the buyer's full name and email. Both are required by default but can be made optional separately. Confirm Email adds a second address field that must match before submission.
  • Shipping Address collects a configurable US or international address and optional order notes.
  • Payment Instructions presents structured payment methods or free-form payment notes.
  • Payment Proof collects an image and, when configured, a payment reference or crypto transaction ID.
  • Coupon Code lets buyers enter configured coupon codes.

Select a section on the canvas to open its properties. Keep only the sections the buyer needs.

Configure Name and Email

Turn full name, email, and confirmation on only when the workflow needs them. You can also collect separate labeled usernames for enabled platforms such as Telegram, Discord, WhatsApp, TikTok, or a generic platform. Those values remain separate on Orders, seller documents, buyer receipts, and Google Sheets exports.

Configure Shipping Address

The block's main Required control determines whether the address section as a whole is required. Under Required address fields, choose Street, Apt or Unit, City, State or Province, ZIP or Postal, and, in international mode, Country individually.

The default US layout uses a State selector and ZIP Code wording. Street, City, State, and ZIP are required by default; Apt or Unit is optional. Accept International Addresses adds Country, uses province or region text and Postal Code wording outside the US, and defaults to requiring Street, City, and Country while leaving province and postal optional. You can override those field defaults or make the entire address section optional.

Configure payment sections

New Payment Instructions blocks use structured Methods mode, where each card can define a rail such as Venmo, Cash App, Cash, Zelle, PayPal, Wise, crypto, or a custom method. A card can include its destination, buyer note, logo, QR image, usage limit, and surcharge. Text mode provides free-form payment notes in the properties panel.

A method can be hidden without deleting its saved destination. When its active-order usage limit is reached, it remains visible but disabled as Usage limit reached. Cancelled, failed, and refunded orders do not count. If two cards use the same buyer-facing name, the saved handle, address, or network keeps their identity separate across preview, checkout, emails, and payment links.

Payment Proof accepts JPG, PNG, GIF, WebP, HEIC, and HEIF images up to 25 MB. Buyers can add another proof or transaction ID later from My Orders. Crypto proof remains required when transaction-ID collection or on-chain checking is enabled; an automated result is review evidence, not a replacement for the seller's payment decision. For verification and auto-mark-paid boundaries, see Resolve payment proof problems.

Configure Coupon Code

The block opens the form's Coupon manager. Turn on Allow Multiple Coupon Codes when buyers may apply up to five codes; otherwise a new valid code replaces the current code. Coupons are buyer-entered promotions. Automatic offers are Sales configured from Products. Eligibility, stacking, budgets, targets, and cancellation accounting are covered in Create and manage coupon codes and Run automatic sales and advanced promotions.

Add question fields

Use Short Answer or Long Answer for text, Number or Currency Amount for reference values, and Dropdown or Single Choice when one answer is allowed. Use Checkboxes, Image Choice, Multiple Choice, or Poll when several choices may be allowed. Date, Time, Phone, Slider, Star Rating, File Upload, Agreement, Heading, Text Box, and Hyperlink cover common specialized needs.

Currency Amount is a reference field. It does not change the order total or Profit and Loss calculations.

Text, number, and choice controls

  • Short Answer, Long Answer, Number, Phone, and Currency Amount support a label, placeholder, and required state.
  • Dropdown and Single Choice select one saved option. Checkboxes can select several and can ask for a quantity per option. Multiple Choice is a searchable multi-select.
  • Image Choice provides clickable image cards with a label, image, caption or description, one-versus-many selection, and required state.
  • Poll supports labels and option descriptions, one or multiple selections, quantity per option, optional images, and image sizing. Sellers can review aggregate poll results on the form's Orders page.
  • In an option editor, type an option and press Enter or choose Add, remove an option with its remove control, and drag options to reorder them.

Specialized inputs and display blocks

  • Date, Time, Phone, and Star Rating collect the named value and can be required.
  • Slider sets a minimum, maximum, step, starting value, and whether the current value is shown.
  • File Upload collects an image attachment and can be required. Do not use it to request passwords, authentication secrets, full payment-card data, or identity documents unless the business purpose and handling are appropriate.
  • Agreement is required by default and can include a heading, agreement text, and separately styled items.
  • Heading and Text Box display content; they do not collect an answer.
  • Hyperlink sets link text, URL, link or button treatment, and whether it opens a new tab.
  • Countdown Timer sets a label, helper text, target date and time, and timezone. It is visual only; it does not close the form or enforce authorization.

Use calculated and hidden values

A Calculation field can reference numeric field labels in curly braces, such as {Quantity} * {Price}. Choose Number, Currency, or Percent for its display. For example, {Subtotal} * 1.08 adds eight percent for a reference calculation, and ({Rating} / 5) * 100 converts a five-star rating to a percentage. A calculation does not become authoritative checkout pricing.

A Hidden Field can capture a URL parameter. If its parameter name is ref, opening /f/your-form?ref=google captures google; its default value is used when the parameter is absent. Hidden means absent from the visible form, not secret: URL values can remain in shared links and browser history. Never use a hidden field for passwords, access tokens, payment credentials, or sensitive personal data.

Before publishing

Make a field required only when its answer is necessary. Preview the form at phone width and submit one clearly marked test journey after publishing. For questions that should appear only after a particular answer, use Show fields with conditional logic.